Team Billing

Manage your team's subscription and view usage information.

Accessing Team Billing

1. Ensure you're in your team account
2. Click Billing in the sidebar
3. The URL is https://sellfaster.eu/home/[team]/billing

Note: Billing access requires the billing.manage permission, which is restricted to team owners.

Subscription Overview

Current Plan

If you have an active subscription, you'll see:

Available Plans

Two subscription tiers are available:

Both plans include a 7-day trial period.

Note: Pricing is per-seat, scaling with the number of team members.

Subscribing

New Subscription

If you don't have an active subscription:

1. Navigate to the Billing page
2. Select a plan from the plan picker
3. Complete the checkout process
4. Your subscription becomes active immediately

Checkout Return

After completing checkout, you'll be redirected to a confirmation page showing:

• Checkout status (success, pending, or failed)
• Option to resume incomplete checkouts

Managing Your Subscription

Billing Portal

For advanced billing management, use the billing portal:

1. Click Manage Billing or Billing Portal
2. You'll be redirected to the payment provider's portal
3. From there you can:
   • Update payment methods
   • Cancel your subscription
   • View billing history and invoices
   • Download tax documents

Note: The billing portal button only appears if you are an existing customer.

Changing Plans

To upgrade or downgrade your plan:

1. Access the billing portal
2. Modify your subscription
3. Changes are processed according to the billing provider's policies

Canceling

To cancel your subscription:

1. Access the billing portal
2. Cancel your subscription
3. Access continues until the end of the current billing period

Limitations

Not Available In-App

The following features require the external billing portal:

• Direct payment method management
• Invoice history and downloads
• Subscription cancellation
• Refund requests

Troubleshooting

Can't Access Billing

If you can't access the billing page:

1. Verify you are the owner of the team account
2. Contact your team owner

Billing Portal Not Working

If you can't access the billing portal:

1. Verify you have an active subscription or past purchase
2. Check that you're the billing account holder
3. Try clearing browser cache and cookies

Payment Failed

If your payment fails:

1. Access the billing portal
2. Update your payment method
3. Retry the payment
4. Contact your bank if issues persist

Related Topics

• Team Settings - Team configuration
• Member Management - Team members (affects per-seat pricing)
• Billing Issues - Common problems