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Account Deletion

If you need to delete your Sellfaster account, this guide explains the process and what to expect.

If you need to delete your Sellfaster account, this guide explains the process and what to expect.

Before You Delete

What Gets Deleted

When you delete your account, the following is permanently removed:

DataStatus
Profile informationDeleted
Login credentialsDeleted
Personal account dataDeleted

What Happens to Team Data

If you're a member of team accounts:

  • Your membership is removed from all teams
  • Your contributions (interactions, sales) remain with the team
  • Your name may be replaced with "Deleted User" on records

What You'll Lose Access To

  • All personal data and history
  • Any active subscriptions
  • Team memberships
  • Ability to sign in

Alternatives to Deletion

Before deleting, consider these alternatives:

Leave Team Instead

If you only want to leave a team:

  1. Go to the team's member settings
  2. Click Leave Team
  3. Your personal account remains intact

Cancel Subscription

If billing is the concern:

  1. Go to Billing settings
  2. Cancel your subscription
  3. Keep your account for potential future use

Deletion Process

Account deletion requires email verification via a one-time password (OTP) for security.

Step 1: Access Account Settings

  1. Go to Profile Settings (https://sellfaster.eu/home/settings)
  2. Scroll to the Danger Zone section (outlined in red at the bottom)
  3. Find the Delete Account button

Step 2: Request Verification Code

  1. Click the Delete Account button
  2. A dialog opens requesting OTP verification
  3. A one-time password is sent to your registered email address
  4. Check your email for the verification code

Step 3: Enter Verification Code

  1. Enter the OTP code from your email
  2. The code verifies your identity and authorization

Step 4: Confirm Deletion

  1. After OTP verification, you'll see a confirmation warning
  2. Review the deletion description
  3. Click Delete Account to confirm
  4. Or click Cancel to abort the process

After Deletion

Immediate Effects

  • You're signed out immediately
  • Cannot sign back in
  • Email address is released

Data Removal

  • Personal data is deleted immediately
  • Some records may be retained for legal compliance
  • Team contributions remain but are anonymized

Re-registering After Deletion

After deletion, if you want to return:

  1. Create a new account with your email
  2. Start fresh - previous data cannot be recovered
  3. Rejoin teams - you'll need new invitations

Troubleshooting

OTP Code Not Received

If you don't receive the verification email:

  • Check your spam/junk folder
  • Ensure your email address is correct in your profile
  • Wait a few minutes and try again
  • Contact support if issues persist

Deletion Fails

If the deletion process fails:

  • An error message will be displayed
  • Click Cancel to close the dialog
  • Try again or contact support