Password Reset

Forgot your password? This guide shows you how to reset it and regain access to your account.

Requesting a Password Reset

1. Navigate to the sign-in page at https://sellfaster.eu/auth/sign-in
2. Click Forgot password?
3. Enter your registered email address
4. Click Send Reset Link

Checking Your Email

After requesting a reset:

1. Check your email inbox for the reset message
2. The email will be from your organization's Sellfaster address
3. Click the Reset Password button or link in the email

Note: The reset link expires after a limited time (typically 1 hour) for security reasons.

Setting a New Password

1. Click the reset link in your email
2. You'll be taken to the password update page at https://sellfaster.eu/update-password
3. Enter your new password
4. Confirm the new password
5. Click Update Password

Password Requirements

Your new password must meet these requirements:

• Minimum 8 characters
• At least one uppercase letter
• At least one lowercase letter
• At least one number
• Special characters recommended for stronger security

After Resetting

Once your password is updated:

1. You'll be signed in automatically
2. Your previous sessions on other devices will be invalidated
3. Use your new password for future sign-ins

Troubleshooting

Didn't Receive the Email

If you don't receive the password reset email:

1. Check spam/junk folder - The email may have been filtered
2. Verify the email address - Ensure you entered the correct email
3. Wait a few minutes - Email delivery can sometimes be delayed
4. Request again - Try requesting another reset link

Reset Link Expired

If you see "Link expired" message:

1. Return to the sign-in page
2. Request a new password reset
3. Use the new link promptly

Link Already Used

Each reset link can only be used once. If you see "Link already used":

1. Try signing in with your new password
2. Request a new reset link if needed

Email Not Registered

If the system says your email isn't registered:

1. Check for typos in the email address
2. Try a different email if you have multiple accounts
3. You may need to create a new account

Account Uses OAuth Only

If you signed up with Google (OAuth):

1. Password reset doesn't apply - you don't have a password
2. Sign in with Continue with Google instead
3. To add password login, see Security Settings

Security Best Practices

When creating a new password:

• Don't reuse passwords - Use a unique password for Sellfaster
• Use a password manager - Tools like 1Password, LastPass, or Bitwarden help create and store strong passwords
• Enable MFA - Add an extra layer of security with multi-factor authentication
• Don't share your password - Never share your credentials with others

Getting Help

If you're still unable to reset your password:

1. Contact your team administrator
2. Reach out to support with your account email
3. Provide any relevant error messages

Related Topics

• Signing In - Authentication options
• Security Settings - Manage your security
• Setting Up MFA - Enable two-factor authentication