Security Settings

Manage your account security including password, multi-factor authentication, and linked accounts.

Manage your account security including password, multi-factor authentication, and linked accounts.

Accessing Security Settings

Security settings are part of your profile settings:

  1. Go to Profile in the sidebar
  2. Navigate to the security-related sections
  3. The URL is /home/settings

Password Management

Changing Your Password

If password authentication is enabled:

  1. Find the Password section
  2. Enter your current password
  3. Enter your new password
  4. Confirm the new password
  5. Click Update Password

Note: Password change is only available if your organization has password authentication enabled.

Password Best Practices

  • Use unique passwords - Don't reuse passwords from other sites
  • Use a password manager - Tools like 1Password, LastPass, or Bitwarden
  • Never share your password - Support will never ask for it

Multi-Factor Authentication (MFA)

MFA adds an extra layer of security by requiring a second verification step when signing in.

Viewing MFA Factors

The Multi-Factor Authentication section displays:

  • A table of enrolled factors
  • Factor name (friendly name)
  • Factor type (e.g., TOTP)
  • Factor status (verified or unverified)

No Factors Enrolled

If you have no MFA factors enrolled, you'll see an information card encouraging you to set up multi-factor authentication.

Setting Up MFA (TOTP Authenticator)

  1. Find the Multi-Factor Authentication section
  2. Click Setup Authenticator App
  3. A dialog will open with a QR code
  4. Scan the QR code with your authenticator app:
    • Google Authenticator
    • Authy
    • Microsoft Authenticator
    • 1Password
  5. Enter the 6-digit code from the app to verify
  6. The factor appears in your enrolled factors table

Unenrolling an MFA Factor

To remove an MFA factor:

  1. Find the factor in your enrolled factors table
  2. Click the X button to remove it
  3. A confirmation dialog appears
  4. Confirm the unenrollment

Warning: Removing your MFA factor makes your account less secure.

Using MFA to Sign In

Once MFA is enabled:

  1. Enter your email and password
  2. When prompted, open your authenticator app
  3. Enter the 6-digit code
  4. Click Verify

See Setting Up MFA for detailed instructions.

Linked Accounts

If identity linking is enabled, you can connect multiple sign-in methods to your account.

Viewing Linked Accounts

The Linked Accounts section shows:

  • Your current authentication methods
  • Email/Password connection status
  • OAuth provider connections (Google, etc.)

Linking a New Account

  1. Click Link next to an available provider
  2. Complete the OAuth flow (sign in with the provider)
  3. The account is now linked

Unlinking an Account

  1. Find the account in your linked list
  2. Click Unlink to remove the connection
  3. Confirm the action

Note: You must have at least one sign-in method. You cannot unlink your only authentication method.

Benefits of Linked Accounts

  • Sign-in flexibility - Use any linked method to sign in
  • Account recovery - Multiple ways to access your account
  • Convenience - Use OAuth instead of password

Email Authentication

Update Email

To change your email address:

  1. Find the Update Email section
  2. Enter your new email address
  3. Click Update Email
  4. A verification email is sent
  5. Click the link in the email to confirm

If you signed up with OAuth and want to add email login:

  1. Find the Linked Accounts section
  2. Click Link Email (if available)
  3. Enter the email and password you want to use
  4. Verify through the confirmation email

Forgot Password

If you've forgotten your password:

  1. Go to the sign-in page
  2. Click Forgot Password
  3. Enter your email address
  4. Check your email for the reset link
  5. Create a new password

See Password Reset for details.

Security Recommendations

Checklist

  • Use a strong, unique password
  • Enable multi-factor authentication
  • Review linked accounts periodically
  • Be cautious of phishing attempts

What to Do If Compromised

If you suspect your account is compromised:

  1. Change your password immediately
  2. Review linked accounts - Remove any you don't recognize
  3. Enable MFA if not already
  4. Contact support if needed

Feature Availability

Security features depend on your organization's configuration:

FeatureConfiguration
Password changePassword auth enabled
MFA enrollmentAlways available
Identity linkingIdentity linking enabled
Email linkingEmail auth enabled